Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

A five-step plan. As you have probably heard, most of human history, civility was not the default setting. Societies were ...

One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Passive aggressive leadership in action. As a communications coach to executives and entrepreneurs all over the world, I’ve seen the team-building challenges that passive-aggressive organizations face ...

The leadership style of the leaders of a company or other organization can have a significant impact on workplace climate, employee behavior and morale, the cost and quality of the organization’s ...

Passive aggression thrives on ambiguity—and the most effective response isn't to match it but to become so consistently clear ...